FAQ

FAQ

WHERE DO YOU SHIP FROM? 

We ship from our partnered factories located in Asia and the United States. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long does it take for an order to arrive?

This depends on the product ordered.  Most items will arrive in about 2-3 weeks. If you're still not sure, just email us.  We're happy to help.

Can I have a tracking number?

Tracking details will be supplied once the orders have been shipped, tracking details are only available for European Countries. Please allow at least 48 hours after we supply the tracking details for them to register on the system.

How do I contact you?

If you have any questions that are not on this FAQ page, please email us at info@bluewayproducts.com.com where we will promptly get back to you!